Grant Writing Seminars

Grant Writing USA

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Grant Writing USA respects your privacy.

When you choose to register for a Grant Writing USA event, newsletter or other information service, all information you provide to us is kept strictly private.

We may on occasion send you an email update about our training schedule or other services.  If you're a Grant Writing USA alumni we may also send professional development materials which we believe (and we're confident you'll agree) are suitable supplements to our curricula.

Grant Writing USA takes online privacy seriously.  It is one way of sustaining your trust in us and in our products and services.   Any material changes to our privacy policy will be posted on our web site prior to making such changes.

Choice/Opt-out

You may at any time opt-out of receiving communications of any type from us.  Emails from us generally include a one-click opt-out link.   If you receive an email that does not have this link, please reply to the email's sender and let them know you'd like to be excluded from future communications.

Customer information collected by Grant Writing USA

While registering for one of our training events or information services, customers will be required to provide certain personally identifiable information.  This will include personal information such as name, email, phone, shipping address and in some cases, financial information such as credit number and expiration date.

Grant Writing USA does not share, rent, or sell this information to any third parties unless you instruct us to do so.

Surveys

From time to time we may provide you the opportunity to participate in contests or surveys on our site.   If you participate, we may request certain personally identifiable information (such as demographic information, e-mail, phone, and address) from you.   Participation in these surveys is completely voluntary and you have a choice whether or not to disclose this information if its required.

We use the information gathered in the survey to better personalize our service, improve the ease-of-use of our website, or to get customer feedback on changes or improvements that we have made.   These surveys are conducted in-house.  We will not share the personally identifiable information provided through your survey with any other third party unless we give you prior notice and choice.  Our most common use of surveys is for post-training instructor and event evaluation.

Tell-A-Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friendís name and email address.  We will then automatically send your friend a one-time email inviting him or her to visit the site with a link to our site.   The information collected is for the sole purpose of sending this one-time email to visit our site.  If you encounter our tell-a-friend service it'll most likely be after you register for one of our classes.  It'll appear on the final confirmation page of your registration and we hope you'll use it to let your friends know about the class you just registered to attend.

Alumni Forums

If you use the Alumni Forums on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages.   We are not responsible for the personally identifiable information you choose to submit in these forums.

Testimonials

From time to time we receive and post testimonials from our valued customers on our site.   We receive permission to post these testimonials prior to posting on the site.   If you would like your testimonial added or removed, please contact us at friends@grantwritingusa.com.

Customer Service

Based upon the personally identifiable information you provide us, we will communicate with you in response to your inquiries in order to provide the services you request, and to manage your account.

We will communicate with you by email or telephone, in accordance with your wishes.  We rarely use fax or snail mail but may do so when circumstances require it.

Aggregate Information (non-personally identifiable)

We collect aggregated demographic information about our user base.  This information does not identify individual users or any of their personal information and is used for our own reports, marketing and customer satisfaction efforts.

We do not link aggregate user data with personally identifiable information.

Personally Identifiable Information

We DO NOT share personally identifiable information with third parties, except as otherwise indicated in this privacy statement.  (Presently and for the foreseeable future there are no such exceptions.)

Access to Personally Identifiable Information

Customers who have changes to their personally identifiable information can log in to their registration page using their email address and chosen password.  This brings up the personally identifiable information the attendee has previously entered for that registration form and the attendee can update it.

Agents

We use a credit card processing company to bill you for goods and services.  These companies do not retain, share, store or use personally identifiable information for any other purposes.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our web site.

Log Files

As is true of most web sites, we gather certain information automatically and store it in log files.  This information may include and may not be limited to internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

Cookies & Site Stats

A cookie is a small text file that is stored on a user's computer for record-keeping purposes.  We use cookies on this site for our in-house site stats program, Google Site Stats and our customer service text chat service, LiveHelp.  Some cookies are session ID cookies that expire when you close your browser.  Other cookies may last longer; typically for 30 days.

We use the various stat programs to assist us in making decisions about our web site's design and usability.  We also use stat programs to determine how effective our online promotion tools are.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by Grant Writing USA.   Please be aware that we, Grant Writing USA, are not responsible for the privacy practices of such other sites.  We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.  This privacy statement applies only to information collected by this web site.

Security

The security of your personal information is important to us.  When registering for an event, every page you visit is encrypted using Secure Socket Layer (SSL) technology as opposed to other websites that only encrypt pages with credit card information.  We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently.  If we make material changes to this policy we will notify you here or by email.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at 800.814.8191 or send us an email at friends@grantwritingusa.com.

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